Musicians In Tune Privacy Policy
This document informs users about how we process and store personal information.
Terms used in this document
| term | meaning |
| We, Us, Musicians In Tune, the owner(s) | Musicians In Tune Limited – the owners and creators of this website and its services |
| You, user(s) | This means you |
| Data, personal data | Information that relates to you |
| Service(s) | This includes our website, blog and content that we post on social media |
| Content | This is anything that is available through our services such as video, text, audio, images, user-generated content (anything made by people using our services) |
Owner and Data Controller
Musicians In Tune Limited
109 Henderson Street
Bridge of Allan
Stirling
FK8 4HH
United Kingdom
Email: [email protected]
Our website address is: https://musiciansintune.com
Summary
- What data do we collect?
- How do we collect your data?
- How will we use your data?
- How do we process your data?
- Legal Basis of processing
- How do we store your data?
- Where do we process your data?
- How long do we store your data?
- Who has access to your data
- Payments
- Marketing
- What are your data protection rights?
- Privacy policies of other websites
- Non-United Kingdom Users
- Changes to our privacy policy
- How to contact us
- How to contact the appropriate authority
What data do we collect?
Musicians In Tune collects the following data either ourselves or through the use of third parties:
Information that you give us voluntarily such as your name, address, and email address
Device information such as usage data, crash information, device information, universally unique identifier (UUID)
How do we collect your data?
You directly and voluntarily provide Musicians In Tune with most of the data we collect. We collect data and process data when you:
Register online or place an order for any of our services.
Voluntarily complete a customer survey or provide feedback on any of our message boards or via email.
Musicians In Tune may also receive your data indirectly from organisations or institutions that you belong to that have a group license to use our services. In which case the license agreement we have with such an organisation will contain a clause requesting your consent to share data with us.
We use third-party software such as Google Analytics to collect usage data when you use or view our website via your browser’s cookies. Google’s analytics privacy policy page can be accessed here.
How will we use your data?
We collect data so that we can:
Process your order and manage your account.
Personalise the service that we offer to you.
Email you with special offers on other services we think you might like.
Enhance our services to you.
Unless specified otherwise, all data requested by Musicians In Tune is mandatory and failure to provide these data may make it impossible for us to provide our services to you. In cases where we specifically state that some data are not mandatory, users are free not to communicate them without consequences to the availability or the functioning of our service to you.
If you enrol on a course with us then we will store your email address.
We store information about you for as long as your account exists.
We store course progress, including completion status, quiz scores, assignments and/or essay submissions (if applicable).
We will also store comments on courses, lessons, topics, assignments, and essays if you choose to leave them.
Who on our team has access
Members of our team have access to the information you provide us. For example, both Administrators and Group Leaders can access:
–Order information such as your enrolled courses, course progress and username / email address.
Any additional information added in your WordPress User Profile can also be visible to the administrator(s).
How do we process your data?
Musicians In Tune takes appropriate security measures to prevent unauthorised access, disclosure, modification, or unauthorised destruction of the data.
We also limit access to your personal data to employees, agents, contractors and other third parties who have a business need to know. They will only process your personal data on our instructions, and they are subject to a duty of confidentiality.
We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.
Legal Basis of processing
We rely on the following legal grounds to use your data:
Where it is needed to provide you with our Service. Note: Under some legislations, the owner may be allowed to process personal data until the user objects to such processing (“opt-out”), without having to rely on consent or any other of the following legal bases. This, however, does not apply, whenever the processing of personal data is subject to European data protection law.
Where it is in our legitimate interests to do so, such as: managing our products and services, and providing our Service to you.
To comply with our legal obligations.
With your consent or explicit consent, where applicable.
For the public interest.
How do we store your data?
Musians In Tune takes reasonable and appropriate measures to store your data securely. We reserve the right to not disclose how we do this as one of our measures to protect the security of your data.
Where do we process your data?
The data are processed at Musicians In Tune’s operating offices and in any other places where the parties involved in the processing are located.
Depending on the user’s location, data transfers may involve transferring the user’s data to a country other than their own. By default, this will be to the United Kingdom.
How long do we store your data?
Musicians In Tune will keep your personal data for the duration of your subscription or membership as required by the purpose for which they have been collected which is a contract to supply services.
Once your subscription or membership have expired, we will delete your data or render it so that it contains no personally identifiable information within a reasonable time.
Once the retention period expires, personal data will be deleted. Therefore, the right of access, the right to erasure, the right to rectification and the right to data portability cannot be enforced after the expiry of the retention period.
Musicians In Tune may be allowed to retain personal data for a longer period if the user has given consent to such processing, as long as such consent is not withdrawn. Musicians In Tune may be obliged to retain personal data for a longer period whenever required to do so for the performance of a legal obligation or upon order of an authority.
Who on our team has access to your data?
Members of our team have access to the information you provide us. For example Administrators can access:
- Order information like what was purchased, when it was purchased and where it was purchased, and
- Customer information like your name, email address, and billing and shipping information.
Our team members have access to this information to help fulfill orders, process refunds and support you.
Payments
Marketing
Musicians In Tune may occasionally like to send you information about services of ours that we think you might like.
We do not share or sell your data to any third parties for marketing purposes.
If you have agreed to receive marketing information, you may always opt out at a later date.
You have the right at any time to stop Musicians In Tune from contacting you for marketing purposes by contacting us by email or by writing to us.
What are your data protection rights?
Musicians In Tune would like to make sure you are fully aware of all of your data protection rights.
Every user is entitled to the following:
The right to access – You have the right to request Musicians In Tune for copies of your personal data. We may charge you a small fee for this service.
The right to rectification – You have the right to request that Musicians In Tune correct any information you believe is inaccurate. You also have the right to request Musicians In Tune to complete the information you believe is incomplete.
The right to erasure – You have the right to request that Musicians In Tune erase your personal data, under certain conditions.
The right to restrict processing – You have the right to request that Musicians In Tune restrict the processing of your personal data, under certain conditions.
The right to object to processing – You have the right to object to Musicians In Tune’s processing of your personal data, under certain conditions.
The right to data portability – You have the right to request that Musicians In Tune transfer the data that we have collected to another organisation, or directly to you, under certain conditions.
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email: [email protected]
Or write to us at the address below
Information Disclosed in Connection with Business Transactions
Information that we collect from our users, including personal data, is a business asset. If we are acquired by a third party as a result of a transaction such as a merger, acquisition, or asset sale, or if assets related to a business unit are acquired by a third party as a result of a transaction, or if our assets are acquired by a third party in the event we go out of business or enter bankruptcy, some or all of our assets, including your personal data, will be disclosed or transferred to a third-party acquirer in connection with the transaction.
Privacy policies of other websites
The Musicians In Tune website may contain links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.
Non-United Kingdom Users
Please note that the services are directed towards users who reside in the United Kingdom and we acknowledge that they may be accessed and used by users in other countries. By using the services, you consent to the collection, storage, processing, and transfer of your information in and to the United Kingdom, or other countries and territories, pursuant to the laws of the United Kingdom, where permitted by law. Some of these countries may not offer the same level of privacy protection as your own. Therefore, you should not provide personally-identifying information through the services. If you provide such information, you acknowledge that it is necessary to internationally transfer and process it in the United Kingdom. You also agree that you are responsible for compliance with applicable laws, including local laws regarding online conduct and content and United Kingdom export laws and regulations.
Security logs
The IP address of visitors, user ID of logged in users, and username of login attempts are conditionally logged to check for malicious activity and to protect the site from specific kinds of attacks. Examples of conditions when logging occurs include login attempts, log out requests, requests for suspicious URLs, changes to site content, and password updates. This information is retained for 60 days.
Who we share your data with
This site is scanned for potential malware and vulnerabilities by the iThemes Site Scanner. We do not send personal information to the scanner; however, the scanner could find personal information posted publicly (such as in comments) during the scan.
How long we retain your data
Security logs are retained for 60 days.
Changes to our privacy policy
Musicians In Tune keeps its privacy policy under regular review and places any updates on this web page.
We reserve the right to make changes to this privacy policy at any time and will notify users on this page and possibly within the Musicians In Tune website and/or, as far as technically and legally feasible, by sending a notice to users via any contact platform available to us, such as by email. We strongly recommend that you check this page often, referring to the date of the last modification shown below.
Should the changes affect processing activities performed on the basis of the user’s consent, we will collect new consent from the user, where required.
This privacy policy was last updated on 26th May 2022
How to contact us
If you have any questions about Musicians In Tune’s privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.
You can use the contact form on the site or you can email us at: [email protected]
Or write to us at:
Musicians In Tune Limited
109 Henderson Street
Bridge of Allan
Stirling
FK8 4HH
United Kingdom
How to contact the appropriate authority
Should you wish to report a complaint or if you feel that Musicians In Tune has not addressed your concern in a satisfactory manner, you may contact the Information Commissioner’s Office.
Website: https://ico.org.uk/
